Shipping

 

Shipping and delivery conditions

If the ordered product is in stock, the item will be shipped within 3-5 days. The delivery time depends on where the item is to be sent and varies depending on the shipping service provider. I have no influence on the speed of the shipping service provider.
If individual items are first made, the delivery time is approximately 4-5 weeks.

I ship worldwide. All shipments to Germany are taken over and carried out by the German company "Anja Bauer". In these cases, the legal transaction of the sale of the Lebensgefaesse - Keramik ends at the front door of the Austrian company and is taken over by the German company.

The parcels are sent with DHL and DPD or Austrian Post.
You can track our shipments with a tracking number and thus always have an overview of the status of your order.
Important note: Please make sure that your parcel does not have any visible transport damage or other defects when you receive it. If this is the case, please report it directly to your parcel carrier or the shipping service provider who delivered the parcel to you.

If you wish express delivery, please contact me, then of course the shipping costs will increase accordingly, individually depending on the quantity of items.
I will be happy to provide you with information about the exact estimated shipping price.

As my ceramic items are handmade and unique, it may happen that the item is no longer in stock. You will find the clear identification in the respective item detail view. You are welcome to write to me via the contact form if you would like me to inform you when a particular item is back in stock.

The shipping costs are calculated according to the total weight of all parts ordered in one order and the country to which they are to be shipped. The costs can be found in the cost estimate within the store. You will find this out before completing the order process.